EasyCharge's printable power banks on the go not only supply juice for the consumer's phone but also bring extra income for businesses in the city. Download the app to find out more!
With our widely available network and user friendly mobile app, our clients will never have to worry about the weak battery notification.
We install, manage and maintain all our stations across the metro area of major cities. Our free charging period will allow you to call that late night uber and stop missing your meetings without extra cost and hustle.
Our partner venues will benefit from the increasing customer visits, enhanced customer service and additional revenue.
Fast charge to all devices. (iPhone) USB Port, Micro USB & Type-C
Scan the QR code. Power on the go in seconds
Return to any docking station citywise and countrywise
Always be notified on how much has been charged
Quick and secure payment.
Buy a power bank from us and swap for a fully charged one anywhere
To get started, download the EasyCharge app via the App Store or Google Play Store. Following that, you will need to create an account, top-up your wallet, and scan the QR code located on the EasyCharge machine “Docking Station”. The battery will then be released for you. Next time, you will just need to scan the QR code to borrow a battery.
You can view the nearest station on our app simply by using the location feature, as well as view all our stations on the app. Please enable location service on your device settings.
You can only borrow one power bank at a time.
Every customer has a free allotted 30-minutes of charge time per day at the first usage. You will be charged 1 pound every hour after that and no more than a maximum of 3 pounds per day.
In addition, you can also purchase our annual package, which gives you free charging anytime, anywhere for 1 year.
If the usage of your power bank exceeds your account balance, you will be unable to deploy a EasyCharge power bank until topping up your wallet to the appropriate level.
Our app shows the number of empty slots at each location. In the very unlikely case when the station is full, please go to the EasyCharge app to find the nearest station with empty slots.
There are three cables available; iPhone, Micro USB and USB-C. Choose the cable which is suitable for your device and plug it into your phone. Then click the button on the EasyCharge power bank and you can start to charge your device. The power bank can be charged independently as well, which means you can recharge it at home and reuse it anywhere at any time.
Listed below are possible issues which may be encountered when trying to borrow a battery:
- Not enough credit in your account: We require at least 10 pounds credit available to cover the battery deposit.
- Connectivity issues: Please make sure that you have successfully connected to the internet and are in a good network environment.
- App bug issues: Close the app running on your device and reopen it.
- Docking station malfunctioning: If the docking station you scanned is not connected to a power supply or a network, you will not be able to rent a battery, nor will you be charged. Please find another station using our application’s location service.
If the problem is not one of the four above, please reach out to our support team at xuhaoliang@qscharge.com and we will reply you as soon as possible to find a solution.
Please make sure you have clicked the on button on the power bank, the lights one the side will tell you how much power remains. We will never provide you with a low-power battery, if a low power battery is ejected please report it to our team immediately.
If the power bank still is not charging your device, please report the faulty battery to our support team by emailing us at xuhaoliang@qscharge.com.
You can purchase a EasyCharge power bank annual plan by keeping the battery more than 7 days. The maximum charge is 21 pounds. After entering into the annual plan, you will enjoy 1 year of free swap at any of our docking stations. The best way to benefit this scheme is to return the battery to a docking station after every usage, the next time you can get a battery for free from any of our stations (deposit still required).
You can buy an annual package for 21 pounds. You will be able to rent a battery anytime from any station totally for free. This package will last for one year.
You can take a EasyCharge power bank abroad, however we will keep charging you for 7 days at a maximum of 3 pounds a day.
Once you are finished using the EasyCharge power bank, push the power bank into an empty slot at any EasyCharge station. Make sure to push down hard initially to lock the device into place, the next press the button labeled ‘return’ on the app. You will receive a return confirmation which also provides you with the receipt for the payment.
You may encounter the following issues when returning a battery:
- Battery inserted is upside down: Our battery has a magnet for us to recognise a successful return, please make sure the magnet side is inwards when returning.
- Battery damaged: Our machine can determine if a battery is damaged and will not accept the return in that case.
- Docking station malfunctioning: Please make sure to return the battery to a station with a lit green light. If you have already inserted the battery into any station with no green light, ask the staff at the venue to ensure the station is plugged into a power supply and powered on. If the problem is still not solved, email us.
If the problem is not listed above, please reach out to our support team by emailing us at xuhaoliang@qscharge.com.
To top up your credits, go to Wallet -> ADD FUNDS. Choose the amount you want to top up, then choose your payment method. You will have three payment methods available; Apple pay, Google Pay and pay by card. We are currently offering amazing discount for a limited time period.
Unfortunately, currently you cannot link a bank card, however this will be in the next version of our app soon.
If you cannot return your power bank due to any loss or damage, please contact our support team. You will be charged 20 pounds for the lost or damaged battery and we will unlock your account.
Our app shows the number of available batteries at each location. However in the very unlikely case, if the station is empty, please go to the EasyCharge app to find the nearest station with available power banks.